Shipping Policy
Shipping Policy for Jacyork.in
At jacyork.in, operated by [Your Company Name] ("We," "Us," or "Our"), we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the details of our shipping process, including delivery timelines, costs, and conditions. Please review this policy before placing an order on our Website.
1. Shipping Locations
1.1 We currently ship to all serviceable locations within India.
1.2 International shipping is not available at this time. If you are located outside India, please contact us at [Your Email Address] to inquire about future availability.
2. Order Processing Time
2.1 Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and public holidays.
2.2 During peak seasons, sales, or promotional events, processing times may extend to 3-5 business days. We will notify you if there are any delays.
3. Shipping Time
3.1 Once your order is processed and dispatched, delivery times depend on your location:
Metro Cities: 2-4 business days.
Other Cities/Towns: 4-7 business days.
Remote Areas: 7-10 business days.
3.2 These are estimated timelines and may vary due to factors beyond our control, such as weather conditions, courier delays, or regional disruptions.
4. Shipping Charges
4.1 Shipping charges are calculated based on the weight of your order, shipping method, and delivery location. The exact cost will be displayed at checkout before you confirm your purchase.
4.2 We offer free shipping on orders above [₹999] (subject to change during promotions; check the Website for current offers).
4.3 For orders below the free shipping threshold, a flat rate of [₹999] or a variable fee may apply, as shown at checkout.
5. Shipping Partners
5.1 We partner with trusted third-party logistics providers (e.g., [List Courier Names like Delhivery, Blue Dart, India Post]) to deliver your orders.
5.2 Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your shipment.
6. Delivery Process
6.1 Orders will be delivered to the shipping address provided by you during checkout. Please ensure the address is accurate and complete to avoid delays.
6.2 Our shipping partners may attempt delivery 1-2 times. If you are unavailable, they may leave the package with a neighbor or at a local pickup point, depending on their policies.
6.3 You are responsible for collecting your order from a pickup point if delivery cannot be completed.
7. Lost or Delayed Shipments
7.1 If your order does not arrive within the estimated delivery window, please contact us at [Your Email Address] or [Your Phone Number] with your order number.
7.2 We will investigate with our shipping partner and provide a resolution, which may include a replacement or refund, as per our discretion.
8. Damaged Shipments
8.1 If you receive a damaged package, please inspect the contents and notify us within 48 hours of delivery with photos of the damage.
8.2 Refer to our Return and Refund Policy [insert link] for details on how to proceed with a return or replacement.
9. Order Tracking
9.1 After dispatch, you can track your order using the tracking number provided. Visit the "Track Order" section on jacyork.in or the courier’s website and enter your tracking ID.
10. Prepaid and Cash on Delivery (COD) Orders
10.1 We offer both prepaid (via online payment methods) and Cash on Delivery (COD) options, subject to availability at your location.
10.2 For COD orders, please ensure the exact amount is ready in cash, as our delivery partners may not carry change.
10.3 A small additional fee of [₹999] may apply to COD orders, which will be displayed at checkout.
11. Shipping Restrictions
11.1 Certain products (e.g., hazardous materials, oversized items) may have shipping restrictions or additional charges. These will be noted on the product page or at checkout.
11.2 We reserve the right to cancel or modify shipping options for orders that cannot be fulfilled due to logistical constraints.
12. Changes to Shipping Address
12.1 You may request a change to your shipping address before the order is dispatched by contacting us at [Your Email Address].
12.2 Once the order is shipped, address changes are not possible.
13. Contact Us
13.1 For any shipping-related queries or assistance, please reach out to us at:
Email: 2017.srenterprises@gmail.com
Phone: +91 1145522055
Address: B-28, A DDA FLATS OPP 12 BLOCK TILAK NAGAR NEW DELHI 110018
Last Updated: April 06, 2025
14. Changes to This Policy
14.1 We may update this Shipping Policy from time to time. The revised policy will be posted on jacyork.in, and changes will apply to orders placed after the revision date.
Last Updated: April 06, 2025
Thank you for choosing jacyork.in. We’re committed to delivering your orders with care and efficiency!
Notes:
Replace placeholders like [Your Company Name], [Your Email Address], [Your Phone Number], [₹999], etc., with your actual business details and shipping rates.
Specify your shipping partners, processing times, and delivery timelines based on your operations.
Adjust free shipping thresholds or COD fees to align with your pricing strategy.
Ensure compliance with India’s e-commerce regulations, such as providing clear shipping information under the Consumer Protection (E-Commerce) Rules, 2020.
Consult a legal expert to tailor this policy to your business and logistics setup.